MSZ ISO DOCUMENTATION   

Drescher Hungary Direct Mailing Ltd.

Key documents

  • MIR - Quality and Environmental Management Manual (9001, 14001)

  • IBIR - Information Security Management Manual (Article 27001)

  • Business Continuity and Disaster Plan (9001, 27001)

  • Technology Manual (9001)

  • Records of documentation

Procedural instructions

  • Detailed procedures in the Basic Documents.

  • Production process of bulk business letters (invoices)

  • Provision of printing, direct mailing and IT services

  • Activity with customer data

  • Incident management and LOG monitoring procedures

regulations

  • Computer regulations

  • Terms and Conditions

  • Material handling regulations

  • Complaint, defective product handling policy

  • Data Management and Data Processing Regulations

  • Privacy Policy

  • Supplier expectations

  • Fire Safety Regulations

Other documents

  • Forms, receipt album

  • Safety data sheets

  • Drescher organization chart

  • Internal Audit Questionnaire

  • Drescher manufacturing process (RACE)

  • MSZ ISO Certificates

  • Management transitions, task, and schedule

Based on the classification of the Documentation:

  • Publicly available,

  • You can find out at the Drescher site

  • It is non-public and contains trade secrets.

The

Drescher Kft. Provides its contractual customers with the opportunity to get to know in detail the elements of the MSZ ISO documentation that receive the "Publicly Available" qualification classification.

Contact should be requested from our Customer Relations Officer, who will send you a password to access the documentation repository.

Drescher Kft. Operates a quality management system certified according to MSZ EN ISO 9001: 2015, an environmental management system certified according to MSZ EN ISO 14001: 2015, and an information security management system certified according to MSZ ISO / IEC 27001: 2014, the maintenance of which is maintained during the contract. maintains certified systems. Drescher Kft. Undertakes to carry out the necessary recurring maintenance / confirmation audits, and to send a copy of the certificates to the Customer. Compliance with the three standards is operated as an integrated management system.

In the event that the Customer is not satisfied with the certification of the MSZ ISO conformity certificates (document) and insists on the repeated inspection by a “third party independent auditor”, of course Drescher Kft. Will still provide the Customer with the opportunity to do so, but During the performance of the project, Drescher Kft. transfers the expenses of the working time spent for this purpose to the Customer, in accordance with the time requirements. Justification for passing on costs:

  • Compliance with the MSZ ISO certification, the maintenance of the necessary documentation, the preparation of the external auditor, and the performance of the independent audit themselves also cause significant costs. As the independent auditing companies certify the audits in accordance with the requirements of the MSZ ISO standards, Drescher Kft. Does not intend to undertake the time spent on the re-audit of the Clients.

Drescher Kft. Invoices the Customer for the time actually used during the repeated audit, as an hourly fee, as a development fee for the program according to the service contract valid at any time.

We provide the Customer with the following ISO documents , which help the Customer to decide whether Drescher Kft. Really meets the Customer's expectations without repeated on-site inspections:

  • Quality policy and environmental policy;

  • Information security management policy;

  • Quality and Environmental Manual;

  • Information security management manual;

  • Declaration of applicability (MSZ ISO 27001);

  • Business Continuity and Disaster Plan;

  • Legal compliance, list of applied legislation;

  • ISO Declaration of Conformity (MSZ ISO 9001, MSZ ISO 14001, MSZ ISO 27001).

The above documents are available on the Drescher WEB page: https://www.drescher.hu/msz-iso-dokumentumtar .

We have compiled an “ ISO Declaration of Conformity ”, which includes the audit questions most frequently asked by our Customers and the answers that can be given to them, this declaration covers compliance with the standards MSZ ISO 9001, MSZ ISO 14001, MSZ ISO 27001. The statement included the CCXXXVII of 2013. issues related to compliance with the requirements for “outsourced activity” regulated in Act (Htp.).

With the above method, we want to avoid constant, repetitive audits by our Customers, extra time spent on answering question packages (250-300 question sets per Customer). If the questions included in our “ISO Declaration of Conformity” do not provide sufficient / compliance answers to all of the Customer’s questions, we will of course continue to provide answers to the missing questions or allow for personal review.

The language of Drescher's ISO-related communication (question / answer) is Hungarian.

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© DRESCHER Hungary Direct Mailing Kft.

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